[ FREE GROUND SHIPPING ] U.S.A. for all Home & Office Chair Parts.

X-treme Swivels
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Welcome to X-treme Swivels Furniture Replacement Parts Store

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Terms and Conditions

NO MINIMUM ORDER REQUIRED


PROCESSING TIME:

All orders are processed within 48 hours; does not included weekend and holidays.


SHIPPING COST & DELIVERY:

Tracking information are emailed.

Shipping from Oklahoma

Free Ground Shipping using USPS or UPS.

Faster shipping is available with shipping cost at checkout.

International shipping is available with shipping cost at checkout.


PAYMENT:
We accept VISA, MasterCard, AmEx & Discover.


PROMOTIONAL ITEMS or SALES:
Sale or discount items may be discontinued without notice at seller discretion. When applicable, only one sale or discount special price may be applied to one invoice. Some items will be limited to sale quantity.


DAMAGES AND SHORTAGES:

  1. Must be reported within 3 business days. 
  2. Email us pictures showing damages of the merchandise and packaging.
  3. Please do not dispose of packings or carton box until notified to do so.


MANUFACTURER WARRANTY INCLUDED ITEMS:

If receiving an item that includes a manufacture warranty card and that item is defective upon receiving (DO NOT RETURN THE ITEM BACK TO XTREME SWIVELS) instead use the warranty card that is included with the item.


RETURNS and REFUNDS POLICY:

  • 25% restocking fee/charge will apply, and remaining credit will be issued to the original charged method.
  • All returns must be authorized and approved for return.
  • Email us at info@xtremeswivels.com for instructions.
  • Authorized returns are ONLY accepted in new re-sellable condition and returned within 30 days of purchase date NO EXCEPTIONS. 
  • INSTALLED ITEMS, ITEMS SHOWING PRIOR INSTALLATION MARKS OR MODIFIED ITEMS ARE NOT RETURNABLE AND NOT REFUNDABLE NO EXCEPTIONS.
  • Items that include a manufactured warranty card; the card must be return with the merchandise, or NO REFUND WILL BE ISSUED.
  • Special Order, Prototype, or Experimental build merchandise items are not returnable.
  • Special Order merchandise deposits are not refundable. 
  • All returns shipping cost & tracking is responsible by you the purchaser/customer.
  • If merchandise is damaged during the return transit, you the purchaser/customer is responsible to issue a damage or lost claim with the carrier you used of your choice. All documents and photos will be supplied to you for the claim process if the incident ever occurs.

Copyright © 2023 X-treme Swivels - All Rights Reserved.

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